Privacy Policy & Legal Notice

Shanghai Zhongshitong Import & Export Development Co., Ltd. (hereinafter referred to as "the Company," "we," "us," or "our") deeply understands the importance of your personal information. We are fully committed to protecting the privacy and data rights of every user in strict accordance with the principles of lawfulness, fairness, and necessity.

This Privacy Policy & Legal Notice (hereinafter referred to as "this Policy") is designed to transparently explain how we collect, use, store, and protect your information when you visit this website or use our foreign trade agency and consultancy services. It also clarifies our compliance standing regarding third-party design resources. Please read this Policy carefully before browsing or submitting any information.

Information Collection & Core Usage Rules

To provide you with precise foreign trade supply chain solutions, customs clearance consultancies, and international logistics agency services, we collect relevant information based on your specific requests. We pledge never to collect data beyond the scope of necessity or use it for purposes unrelated to our business.

• Information Actively Submitted by Users: When you initiate business inquiries via our website's "Inquiry" or "Contact Us" forms, or through corporate communication channels, we collect the information you voluntarily provide, including your name, contact number, email address, company name, and specific import/export requirements.
• Automatically Collected Logs: To ensure website security, optimize server performance, and enhance your browsing experience, our system automatically records certain data when you visit. This includes your IP address, browser type, internet service provider (ISP), timestamps, clickstream data, and page dwell time. This data is used solely for anonymized statistical analysis and cannot be used to identify your specific personal identity.

Data Security & Third-Party Disclosure Standards

We employ industry-standard physical and technical encryption measures—including SSL encrypted transmission, strict internal access controls, and safety audits—to safeguard your data against unauthorized access, leakage, disclosure, or alteration.

• Non-Commercialization Principle: We solemnly guarantee that we will not sell, rent, lease, disclose, or unlawfully provide your personal information to any third party under any circumstances.
• Compliant Data Sharing: We will only disclose relevant data within the minimum necessary scope under the following lawful or business-essential scenarios:
  • - Legal Obligations: In response to mandatory requirements by national laws and regulations, judicial authorities, or administrative regulatory bodies.
  • - Execution of Core Collaborations: To complete the cross-border transactions you entrust to us (e.g., providing essential business data to customs brokers, customs systems, international shipping lines, or air cargo carriers to complete clearance and transportation).
  • - Affiliated Companies: Sharing data within our internal risk control framework to enhance overall service quality, provided that such affiliates are bound by privacy constraints equally as stringent as this Policy.

Intellectual Property & Copyright Compliance

The Company rigorously respects and protects original designs and intellectual property rights. Regarding the copyright ownership of the visual elements on this website, we declare the following:

• Original Website Copyright: All original text, branding identifiers (Logos), exclusive webpage designs, and photographic images within this website are the intellectual property of Zhongshitong. No organization or individual may replicate, mirror, or utilize these materials for commercial purposes without our official written permission.
• Third-Party Flaticon Resource Attribution: To optimize our user interface (UI) and visual guidance, certain functional icons (including some PNG assets) on this website are sourced from the well-known design resource platform Flaticon (www.flaticon.com). As registered free users of the platform, we strictly follow its official Attribution License. We hereby extend our sincere gratitude to the Flaticon platform and the respective original creators.

Regulated Application of Cookie Technologies

Our website may utilize cookies or similar technologies to store your language preferences, record your login status, or deliver more tailored page presentations. You can clear or reject cookies at any time through your browser's privacy settings. Please note that disabling these technologies may cause certain website features (such as form auto-saving) to function improperly.

Your Legal Data Rights

In accordance with applicable data protection laws, you retain extensive control over your personal data as a data subject. We fully guarantee your ability to exercise the following rights:

• Access & Correction: You have the right to inquire about your personal information profiles held by us at any time, and request corrections or supplements to any inaccurate data.
• Withdrawal & Deletion: Upon the conclusion of business consultations, the fulfillment of authorized purposes, or the withdrawal of your consent, you have the right to request the permanent erasure of your personal information.
• Prompt Response Commitment: For any requests regarding your privacy rights (including data deletion or inquiry), our specialized team will review and formally respond within 15 to 30 business days upon receiving your request.