What key steps should be noted in the food import customs declaration agency process?

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I am a procurement manager at an e-commerce company that has just entered the imported snack business. Last week, I tried importing mango dried from Thailand for the first time, but it was detained at Shanghai Port due to incomplete documents, resulting in port detention fees and warehouse rent.

Now I don't know how to handle this. I would like to ask: what exactly does a food import customs declaration agent do?

What materials need to be prepared in advance? How to quickly resolve customs seizure situations? I hope to find a reliable agent to avoid such problems next time.

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Expert Answer

Olivia
OliviaYears of service:5Customer Rating:5.0

Senior Customs AdvisorStart a Chat

Pre-audit of documents is the core prerequisite for food import customs declaration. It is necessary to confirm whether the origin certificate,health certificate,and ingredient test report provided by foreign suppliers comply with China's latest standards in 2026,especially the Chinese labels required by the "Imported Food Label Management Measures" which must include nutrition facts,allergen warnings,etc. Agents will check these documents in advance to avoid customs seizure due to missing information.

The connection of core nodes needs to be smooth and efficient. Before the goods arrive at the port,the agent needs to complete pre-declaration and coordinate logistics and customs system data simultaneously. If customs inspection is encountered,supplementary materials must be provided quickly or on-site cooperation arranged. For example,your mango dried was detained last time,most likely due to non-compliant labels,the agent should immediately assist in re-making the labels and submitting them for review to shorten processing time.

Abnormal plans are essential. For port detention situations,the agent needs to apply for an extension in time or coordinate with customs to speed up processing,if price assessment disputes are involved,purchase contracts,foreign exchange payment vouchers,etc. must be provided to prove the reasonableness of the price. Through these steps,ensure the goods are compliant and reduce additional cost expenditures.

Ella
EllaYears of service:10Customer Rating:5.0

Senior Financial AdvisorStart a Chat

For price assessment disputes, complete trade documents need to be prepared, including purchase contracts, letters of credit, foreign exchange payment slips, origin certificates, etc., to prove the authenticity of the transaction price.

If customs questions the price, you can apply for price negotiation and provide recent transaction prices of similar products as a reference to avoid customs clearance delays due to price assessment. At the same time, ensure the logical closure of documents, such as the consistency between the invoice amount and the foreign exchange payment amount, and the matching of the origin certificate with the source of the goods.

Charlotte
CharlotteYears of service:4Customer Rating:5.0

Currency Exchange AdvisorStart a Chat

When choosing a logistics route, prioritize direct shipping routes to reduce transit links, and confirm free storage period and container detention fee terms in advance. If container skipping occurs, adjust the shipping schedule or change the transportation method in time to avoid long-term detention of goods at the port.

For example, the direct shipping time from Thailand to Shanghai is about 7 days, while transit may extend to more than 10 days, increasing the risk of port detention. In addition, reserve cargo space in advance to avoid goods being unable to be shipped on time due to overbooking.

Sarah
SarahYears of service:3Customer Rating:5.0

Foreign Exchange AdvisorStart a Chat

For food imports in 2026, the VAT deferment policy can be used to temporarily not pay value-added tax at the time of import and declare and pay it after sales, relieving capital pressure. However, it is necessary to meet conditions such as the enterprise's registered place being in a pilot area and having general taxpayer qualifications.

The return ratio needs to be calculated based on import volume and capital costs. For example, importing goods worth 1 million yuan, calculated at 13% VAT, can delay the payment of 130,000 yuan for 3 months, saving about 1,500 yuan in interest costs (calculated at an annual rate of 5%).

John
JohnYears of service:6Customer Rating:5.0

Export Tax Rebate AdvisorStart a Chat

Receipt and payment of foreign exchange need to be done through the CIPS system for RMB cross-border payments to ensure that the capital flow is consistent with the trade contract. For offshore account management, attention should be paid to foreign exchange control policies, and the optimal exchange rate timing should be chosen when settling foreign exchange to reduce exchange difference costs.

For example, during the RMB appreciation cycle, the exchange rate can be locked in advance to avoid losses caused by exchange rate fluctuations. At the same time, complete foreign exchange receipt and payment vouchers should be retained for customs inspection.

Daniel
DanielYears of service:8Customer Rating:5.0

Legal AdvisorStart a Chat

During inspection, cooperate with customs officers to check whether the goods are consistent with the documents. If label problems are found, provide compliant label samples immediately and apply for re-labeling. For inspection and identification, choose a laboratory recognized by customs to ensure that the report is issued in a timely manner.

For example, food ingredient testing needs to be completed within 3 working days, otherwise customs clearance time will be extended. In addition, pay attention to the identification of the authenticity of seals to avoid goods being swapped.

Emily
EmilyYears of service:3Customer Rating:5.0

Client Success AdvisorStart a Chat

Food packaging must meet moisture-proof and anti-damage requirements, especially perishable foods need to use cold chain packaging. The preparation of MSDS must accurately describe the ingredients and transportation precautions to avoid inspection failure due to non-compliant packaging.

For example, mango dried needs to use vacuum packaging with desiccants to ensure it does not deteriorate during transportation. At the same time, UN packaging codes (if applicable) should be marked to comply with international transportation standards.

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