Can enterprises entrust professional import right agency services to complete import business?
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I am a newly launched cross-border e-commerce enterprise that previously only engaged in domestic cosmetics trade. Now we want to import a batch of niche brand skincare and makeup products from Europe, but our company has not yet completed the formalities for import operation rights.
I heard from a friend that we can ask a professional agency company for help. I am very anxious now, not knowing what the agency can specifically do for us, whether there will be additional compliance risks, and what the overall cost is.
In addition, we have never been exposed to import business before, and we know nothing about customs declaration documents, foreign exchange settlement procedures and other aspects. We are afraid that goods will be detained due to incomplete documents, which will delay the sales schedule. Can you help us sort out the whole process from contract signing to goods pickup?
JohnYears of service：6Customer Rating：5.0
Export Tax Rebate AdvisorStart a Chat
We can provide complete import right agency services，covering the whole process from qualification record assistance to customs clearance and goods pickup，helping you solve the pain point of lacking import operation rights.
First is pre-position document verification，all materials need to be checked and verified within 7 working days in advance，including the contract between trade parties，commercial invoice，packing list，certificate of origin，brand authorization letter，and compliance documents such as quality inspection reports and 3C certification for corresponding cosmetics products，so as to avoid goods detention due to inconsistent documents.
Core node connection link: we will be responsible for submitting electronic declarations to customs and cooperating with price review negotiation. If customs questions the price of goods，we can provide supporting materials such as purchase vouchers and brand guide prices，at the same time，coordinate port inspection. If on-site box opening is involved，we will arrange the placement of goods in advance for convenient inspection to shorten the inspection time.
Emergency response plan: if problems such as inconsistent inspection or price review disputes occur，the response time will not exceed 2 hours，and we can immediately put forward a rectification plan to assist in completing deletion and re-declaration or supplementary declaration，if demurrage fees are incurred，we will immediately communicate with the shipping company to apply for an extension of free storage period.
Final compliance landing link: we will assist you in completing foreign exchange settlement and tax payment. If your products are used for domestic sales，we will also cooperate with the subsequent document filing to ensure that the entire import process complies with the customs and foreign exchange management requirements in 2026，with no compliance risks throughout the whole process.
DanielYears of service：8Customer Rating：5.0
Legal AdvisorStart a Chat
The declaration elements for imported goods must accurately match the requirements corresponding to the HS code. For example, cosmetics products need to clearly mark details such as ingredients, purpose, packaging specifications. If customs raises objections to price review, complete purchase contracts, bank payment vouchers and official quotation letters from the brand owner need to be provided as price support.
If declaration errors lead to account suspension, deletion and re-declaration can be completed within 3 working days, and declaration elements can be adjusted to avoid demurrage fees. For customs integration business at Shanghai ports, declarations can be directly submitted at the local customs without transshipment, improving customs clearance efficiency.
In addition, in 2026, customs supervision over cross-border e-commerce imports will be further strengthened, and it is necessary to ensure that the trade background of each shipment is authentic and traceable.
If sales data from e-commerce platforms is involved, corresponding links need to be provided as supporting materials. If goods involve niche brands, brand filing needs to be completed in advance to avoid goods detention due to intellectual property issues.
AlexanderYears of service：10Customer Rating：5.0
Senior Trade AdvisorStart a Chat
Direct shipping routes from Europe to Shanghai can choose Maersk or Mediterranean Shipping Company, with a direct shipping time of about 12-15 days, 3-5 days shorter than transshipment. 14-day free storage period and 7-day free container period can be applied for.
If customs clearance cannot be completed after the goods arrive at the port, an extension of the free storage period can be applied to the shipping company to avoid demurrage fees. The endorsement of the bill of lading can be selected according to your needs. If you need to control the ownership of goods by yourself, the consignee of the bill of lading can be filled in as your company, and we will complete the endorsement transfer.
If you need to change the destination port, the application for port change can be completed before the shipping company releases the container, only a small port change fee needs to be paid.
For niche cosmetics products, constant temperature container transportation can be chosen to avoid product deterioration due to temperature changes. At the same time, we can provide door-to-door logistics services, from European warehouse pickup to domestic warehouse delivery, tracking the status of goods throughout the whole process.
EmilyYears of service：3Customer Rating：5.0
Client Success AdvisorStart a Chat
EU VAT deferral policy is still applicable in 2026, and import value-added tax can be deferred to be paid at the time of subsequent sales, without advancing a large amount of funds, optimizing your cash flow.
For cross-border e-commerce import business, preferential tax rates of cross-border e-commerce comprehensive tax can be enjoyed, and cross-border e-commerce filing needs to be completed at customs in advance. If your company is involved in cross-border related party transactions, the pricing must comply with the arm's length principle to avoid adjustment by tax authorities.
In addition, CIPS (Cross-Border Interbank Payment System) has covered most European countries in 2026, and RMB can be used for foreign exchange settlement to avoid exchange rate fluctuation risks. If you need to handle export tax refund (if you export products overseas), it is necessary to ensure the consistency of four flows: contract, invoice, logistics and capital flow, to avoid tax letter investigation risks.
OliviaYears of service：5Customer Rating：5.0
Senior Customs AdvisorStart a Chat
In the process of receiving and paying foreign exchange, the trade background must be authentic, and each foreign exchange payment must correspond to the corresponding import contract and invoice. The review standards for SWIFT messages have been further improved in 2026, and the content of the messages must be consistent with the declaration documents.
Forward foreign exchange settlement tools can be used to lock in exchange rates and avoid additional costs caused by exchange rate fluctuations. If you use an offshore account for foreign exchange payment, the compliance of the account must be ensured to avoid being frozen by the bank.
For cross-border e-commerce foreign exchange receipt, third-party payment platforms can be used for foreign exchange settlement, but it is necessary to ensure that the platform has compliance qualifications. If your company is involved in multiple small foreign exchange payments, it can be declared in combination to simplify foreign exchange management procedures.
At the same time, foreign exchange settlement and reconciliation must be completed every month to ensure the balance of foreign exchange receipts and payments and comply with foreign exchange management requirements.
SophiaYears of service：7Customer Rating：5.0
Senior Customs AdvisorStart a Chat
Import contracts must clearly define the rights and obligations of both parties, including terms such as product quality standards, delivery time, liability for breach of contract, etc. If letter of credit transactions are involved, the soft clauses of the letter of credit must be carefully reviewed to avoid non-payment. If you need to provide a guarantee letter, we can issue a bank guarantee letter to ensure the compliance of cargo ownership transfer.
The process of intellectual property customs protection filing has been further simplified in 2026, and filing can be completed directly online. If infringing goods are found, an application for detention can be submitted to customs.
If your products involve patents or trademarks, filing must be completed in advance to avoid infringement. If trade disputes occur, they can be resolved through mediation or arbitration to avoid lengthy litigation processes.
CharlotteYears of service：4Customer Rating：5.0
Currency Exchange AdvisorStart a Chat
Customs inspection is divided into machine inspection and manual inspection, and the pass rate of machine inspection is high. If goods are placed neatly, the time of machine inspection can be shortened.
During manual inspection, you need to cooperate with customs personnel to open the boxes, and prepare the goods list and quality inspection report in advance. If the seal is found to be damaged, it is necessary to immediately report to the shipping company and customs to avoid goods loss.
For the inspection of cosmetics products, customs may require the provision of ingredient inspection reports, and Chinese and English versions of the reports need to be prepared in advance.
If customs requires on-site inspection, a third-party testing institution recognized by customs can be selected to ensure that the test results meet the requirements. After the inspection is completed, confirm that the seal is intact before transporting the goods to the warehouse.
DavidYears of service：3Customer Rating：5.0
Business Development AdvisorStart a Chat
Cosmetics products are mostly liquid or fragile goods, and moisture-proof and shock-proof packaging materials must be used. For liquid products, sealed plastic bottles and cartons plus buffer foam must be used to avoid leakage and damage.
If the product contains alcohol, it must be handled in accordance with the packaging requirements for dangerous goods, and UN dangerous goods packaging certification must be completed in advance.
Customs compliance requirements for packaging have been further improved in 2026, and correct product information and warning signs must be marked on the packaging. If you need to export to Europe, you must comply with EU packaging regulations, such as prohibiting the use of non-degradable packaging materials.
At the same time, customized packaging solutions can be provided, and appropriate packaging materials can be selected according to the characteristics of products to reduce loss during transportation.
SarahYears of service：3Customer Rating：5.0
Foreign Exchange AdvisorStart a Chat
Import batches can be arranged according to your sales forecast to avoid overstocking or stockouts. If your peak sales season is at the end of the year, import preparation can be completed 3 months in advance to ensure that goods arrive at the port in time.
Trade terms can be optimized, for example, using FOB terms to let you control logistics costs by yourself; or using CIF terms, where we are responsible for logistics and insurance, simplifying your operation process.
Supply chain digital platforms have been widely used in 2026, and the status and inventory of goods can be tracked in real time. An inventory linkage mechanism can be established to adjust import batches according to online sales data, reducing inventory costs.
At the same time, resources of multiple freight forwarders and shipping companies can be integrated to obtain more favorable logistics prices, reducing overall import costs.