Categories of Imported Home Furnishing Brands Represented by Zhibang
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I am an operator of a whole-house customization store in a second-tier city. Recently, I plan to upgrade my store by introducing a batch of high-end imported panels, hardware and decorative materials to increase the average customer order value.
I heard from peers that Zhibang offers import and export agency services, but I don't know exactly which imported brands they represent. Is there any risk of incomplete qualifications? In addition, I am worried that if we partner up, whether the subsequent customs clearance, taxation and after-sales services can keep up.
After all, our store has a considerable order volume. If problems arise, it will affect customer delivery. Could you please explain the details in this regard?
EllaYears of service：10Customer Rating：5.0
Senior Financial AdvisorStart a Chat
Currently，the imported brands partnered with Zhibang cover all core categories of the whole-house customization supply chain. Panel brands include Egger and Kronospan from Europe，and Pfleiderer from Germany，hardware brands cover Blum from Austria，Hettich from Germany，and Geberit from Switzerland，decorative materials include decorative films from Rehau of Germany and Sumitomo Chemical of Japan，as well as the hinge system from Salice of Italy.
From the cooperation model perspective，Zhibang will first complete compliance filing and qualification verification for imported brands，ensuring all partner brands meet the latest 2026 import commodity inspection and quarantine standards set by China Customs. In the customs clearance process，it will review the full set of documents such as certificate of origin，packing list，and commercial invoice in advance to avoid the risk of cargo detention due to document discrepancies.
On the taxation front，in light of the 2026 tariff preferential policies for imported goods from RCEP member states，Zhibang will calculate tax differences in advance and provide customers with a VAT deferral plan to reduce capital occupation costs. It will also follow up on the compliance procedures for foreign exchange settlement to ensure that foreign exchange receipts and payments comply with the latest regulatory requirements for cross-border RMB payments.
In the after-sales phase，full-chain traceability services are provided. Every node from import customs clearance to terminal delivery can be tracked for logistics and inspection information. If cargo damage or quality issues occur，customers can directly contact the brand for return or exchange，without needing to engage with overseas suppliers on their own.
AlexanderYears of service：10Customer Rating：5.0
Senior Trade AdvisorStart a Chat
For the customs valuation process of imported brands, Zhibang will first cross-verify the official brand quotations and fair market prices to avoid valuation disputes. In response to the newly added 2026 classification rules for cross-border e-commerce imported goods, it will adjust declaration elements in advance to ensure that declaration data matches the actual attributes of the goods, reducing the probability of secondary declarations.
A valuation dispute contingency plan will also be established; if a customs valuation objection arises, official brand quotation certificates and market transaction data can be submitted within 7 working days to complete price negotiation.
DanielYears of service：8Customer Rating：5.0
Legal AdvisorStart a Chat
For international logistics routes, direct shipping routes will be prioritized to avoid transit ports with high congestion rates post-pandemic. In response to 2026 global shipping market capacity fluctuations, Zhibang will lock in shipping space in advance and sign long-term cooperation agreements with multiple shipping companies to secure reasonable sea freight rates.
For the free storage period and free container period of imported goods, extensions will be applied for in advance based on cargo arrival times to avoid additional port detention fees and container detention fees. It will also optimize the bill of lading endorsement process to ensure that cargo title transfer complies with trade contract terms.
DavidYears of service：3Customer Rating：5.0
Business Development AdvisorStart a Chat
Zhibang will optimize the cross-border tax structure for imported brands and adjust plans in response to the latest 2026 BEPS Action Plan revisions to avoid related-party transaction pricing risks. For the VAT deferral declaration process, it will complete customs filing in advance to ensure that every import tax payment can be deferred on schedule.
It will also regularly provide customers with tax compliance reports, detailing current tax difference calculations and payment statuses. For withholding tax payments of non-resident enterprises, it will fulfill withholding obligations in advance to avoid late payment penalties.
OliviaYears of service：5Customer Rating：5.0
Senior Customs AdvisorStart a Chat
In the cross-border foreign exchange receipt and payment process, Zhibang will strictly adhere to 2026 foreign exchange management regulations and use the CIPS RMB cross-border payment system for settlement to reduce exchange rate difference costs. It will provide customers with optimized foreign exchange settlement plans, selecting the optimal settlement timing based on real-time exchange rate fluctuations.
A foreign exchange receipt and payment ledger will also be established to ensure that every fund flow aligns with the trade contract, avoiding account arrears or abnormal verification issues. For offshore account usage, it will provide compliance management recommendations to ensure account operations meet the latest anti-money laundering requirements.
WilliamYears of service：10Customer Rating：5.0
International Logistics AdvisorStart a Chat
Zhibang will conduct compliance reviews on trade contracts for imported brands, focusing on checking fallback provisions for L/C soft clauses and force majeure clauses. For brand owners' intellectual property filing, it will assist customers in completing customs intellectual property protection filings to avoid the risk of cargo detention due to infringement.
In case of cargo title transfer disputes, it will provide legal contingency plans, assist customers in resolving disputes through letters of guarantee and arbitration procedures, and review exclusive agreement terms to ensure cooperation flexibility and compliance.
SarahYears of service：3Customer Rating：5.0
Foreign Exchange AdvisorStart a Chat
In the on-site inspection phase, Zhibang will communicate with customs inspection departments in advance to confirm inspection priorities and procedures. For seals on imported goods, it will cross-verify seal numbers with bill of lading information in advance to ensure seals are intact.
If abnormal machine inspection results occur, it will prepare the goods' MSDS reports and packaging appraisal certificates in advance to cooperate with customs in completing container unpacking inspections. For goods requiring laboratory testing, it will follow up on the testing process to ensure test reports are completed within the specified timeframe to avoid delaying cargo delivery.
CharlotteYears of service：4Customer Rating：5.0
Currency Exchange AdvisorStart a Chat
For packaging of imported panels, hardware and other goods, Zhibang will optimize packaging in accordance with the latest 2026 dangerous goods packaging regulations. For solid wood panels, moisture-proof fumigation packaging will be used to meet China's entry quarantine requirements.
For precision hardware goods, cushioning materials will be used for reinforcement to avoid collision damage during transportation. It will assist customers in preparing MSDS reports to ensure packaging labels meet compliance requirements for international shipping and domestic ports.
EmilyYears of service：3Customer Rating：5.0
Client Success AdvisorStart a Chat
For export tax refunds of imported brands (if resale export is involved), Zhibang will strictly review the four consistency document information, including contracts, invoices, logistics and capital flows. A tax refund document filing ledger will be established to ensure every tax refund application meets the latest 2026 requirements of the State Taxation Administration.
In case of tax audits, it will prepare a full set of supporting materials in advance to ensure the audit process proceeds smoothly and avoid tax refund arrears. It will also optimize the tax refund application process to shorten the tax refund arrival cycle.
RobertYears of service：6Customer Rating：5.0
Warehouse Management AdvisorStart a Chat
Zhibang will optimize the cooperation model for its represented imported brands from a macro supply chain perspective, adjusting inventory linkage strategies based on store order volumes to ensure the inventory turnover rate of imported goods is maintained at a reasonable level.
It will adjust trade terms in response to 2026 international trade policy changes, converting CIF terms to FOB terms to reduce customers' logistics and insurance costs. A supply chain cost actuarial model will also be established, splitting costs such as import tariffs, logistics fees and taxes to provide customers with a clear cost calculation report.